- Review all paperwork and details with the crew chief – you will be presented with a bill of lading, which sets forth all the conditions of your move.
- Accompany the driver as he inspects each piece of furniture and prepares an inventory sheet. There will be a detailed description of your goods at the time of loading on the inventory. Make sure you agree with his assessment of the furniture’s condition in case you need to file a damage claim later.
- Provide all other phone numbers where you can be reached while shipment is in transit. Make sure you have the crew chief’s name and telephone number – and make sure the movers have the exact address of your new home.
- Establish a solid, friendly relationship with your movers from the beginning (see this article for more tips on getting along with your movers).
- Have water or cold drinks available for the crew, and maybe some food.
- Be available to assist the crew with any questions they have. If you will not be available during the move, arrange for someone else to make decisions in your absence. Leave them detailed notes about anything you want them to remember. This individual may be required to sign documents obligating you to charges, so give them a number they can reach you at and notify the moving company of your replacement.
- Most importantly — relax and let the professionals do their job!
